From the collective

Notes from the collective.

Reflections on technology, organizations, delivery, and the people affected by technical decisions.

A woman pauses in thought at her laptop, a quiet network of ideas drifting above her.

4 min read

Can AI be the solution to the AI problem?

The conversation goes back to two arguments: AI will save us, or break us. But what if the problems we blame on the machine were never really about the machine?

Ismael Florentino

Hands from three people tend a young seedling whose roots branch into a connected network below the soil.

4 min read

A healthy technological ecosystem

Everyone means tools when they say 'tech stack.' But a healthy technological ecosystem is really about people, the ones who make the software and the ones who live in it. The gap between them is shorter than it looks.

Ismael Florentino

A younger woman patiently helps an older woman follow along on a tablet at a table.

4 min read

When software is a kind of caregiving

The tools that matter most reach people on their worst days. Build one of those well and it does what good care does. It helps, then leaves you freer instead of more dependent.

Ismael Florentino

Two people in conversation at a table, one listening closely as the other speaks.

4 min read

On listening before we build

Before we write a line, we listen. A brief is a position, the real need might be under it. Here's how we draw it out, the way a mediator would, and turn it into what to build.

Ismael Florentino